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Emergency and Crisis Counseling

Crisis Counseling Available

During office hours (9am-5pm, M-F): Immediate crisis counseling is available for mental health emergencies. Contact the Counseling Center at 413-572-5790. 

On-campus after-hours: Contact your RA, RD, or University Police at 413-572-5262.

À¶Ý®ÊÓƵ also utilizes Uwill, which offers free, immediate access to a licensed counselor trained in trauma.

Call 833-646-1526 for help 24/7/365. 

What is a Crisis?

A mental health crisis is any situation in which a person’s behavior puts them at risk of hurting themselves or others and/or prevents them from being able to care for themselves or function effectively in the community." --

For 24/7 phone call and text crisis services:

  • Behavioral Health Network (BHN) Local Crisis Line: 413-733-6661
  •  Send a text to 741-741 
  • 800-327-5050
  •  800-799-7233 or text "START" to 88788
  •  800-656-4673
  •  988 
  •  833-773-2445
  •  866-488-7386 or text 678-678
  •  877-565-8860

If you require off-campus after-hours mental health crisis services:

  • Non-residential students, or students who wish to utilize a community resource, can call the BHN Local Crisis Line listed above.
  • Students outside of À¶Ý®ÊÓƵ but still in Massachusetts: you can find the phone number to your nearest mental health emergency services program by calling the Massachusetts Statewide Crisis Line listed above.
  • Students outside of MA: utilize all other resources listed above.

Uwill Student Mental Health Support

À¶Ý®ÊÓƵ utilizes Uwill, which offers free, immediate access to a licensed counselor trained in trauma.

Call 833-646-1526 for help 24/7/365. 

If you are experiencing a medical emergency, call 911.

Return to the Counseling Center Homepage.

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Contact Us

Counseling Center
Lammers Hall Annex