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Please see a list of possible holds that will prevent registration and who to contact to resolve them:

Academic Advising Hold: Contact your academic advisor.

Final Transcript Hold:  Missing final transcript from prior institution; this hold may be waived once for a student in their first semester at À¶Ý®ÊÓƵ.  Contact Admissions by phone at (413) 579-3040 or by email at admissions@westfield.ma.edu for assistance.

Financial Hold: Past due balance on account. Contact Student Accounts by phone at (413) 579-3090 or by email at studentaccounts@westfield.ma.edu for assistance.

Haven Hold: Need to complete the mandatory Sexual Assault Prevention course.  Contact Marleigh Strait by phone at (413) 572-8362 or by email at mstrait@westfield.ma.edu for assistance.

Health Insurance Hold: Must either waive or enroll in the University health insurance plan. Contact Student Accounts by phone at (413) 579-3090 or by email at studentaccounts@westfield.ma.edu for assistance.

Health Record Hold:  Missing required health records.  Contact Health Services by phone at (413) 572-5415 or by email at healthservices@westfield.ma.edu for assistance.

Room Damages Hold: Unpaid room damage or cleaning charges.  Contact Student Accounts by phone at (413) 579-3090 or by email at studentaccounts@westfield.ma.edu for assistance.

College Restriction: This error appears when full-time in-person day students try to register for 501 or 502 sections.  Cross registration begins on November 25th.  PSYC and CRJU 501 sections will not be available until add/drop, the first week of the semester.

Closed to your class/major/reserved: This registration error appears when seats held for a specific major or class level (first-year, sophomore, etc.) are filled in that course section. This does not mean you are not allowed to take the course itself. Please try registering for a different section of the course, those may be available to you.

Closed- Class Full: Students must have written approval from the faculty of the course to overload into a class.

Major, pre-requisite, co-requisite, mutual course exclusion, class or permission of instructor restriction: This registration error appears when seats held for a specific major or class level (first-year, sophomore, etc.) are filled in that course section. This does not mean you are not allowed to take the course itself. Please try registering for a different section of the course, those may be available to you.

Student can either provide written permission to the Registrar's Office or submit the completed form (links below):

Closed-Class Full

Permission to Enroll

Please remember to review your schedule. Students will be graded for every course they are registered in at the end of add/drop. Day students must be registered in a minimum of 12 credits to be considered full-time.

If a student is having difficulty with the registration or is concerned about the modality that a course is being offered (Normal, Hybrid, Online, Remote Sync), contact the Registrar’s Office at registrar@westfield.ma.edu or by calling 413-579-3200.

A fully interactive online version of the undergraduate catalog can be accessed at .  

All students should be reviewing their degree evaluations throughout their time at WSU. To access your degree audit: (My À¶Ý®ÊÓƵ Portal - academics page – Degree Progress Card – DegreeWorks dashboard link). 

Students repeating a course must fill out and submit the course repeat form to the Office of the Registrar. If the course repeat form is not submitted, students repeating a course they previously passed (whether it was intentional or not) degree audit may be counting the credits twice toward graduation. Review the degree audit for possible repeats and make adjustments as necessary.

Enrollment verification letter can be obtained through the Registrar’s Office. 

Students not returning to À¶Ý®ÊÓƵ for the fall semester, please contact Nicole West in the C.A.R.E Office. She can be reached at 413-572-8191 or nwest@westfield.ma.edu